About Us

• Become a Member

  
  

  By becoming a SERVICE ONE Member, you will be helping us Do Good for all SERVICE ONE Members and the broader community.

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• Member Benefits

  
  

  As part of Australia’s first social enterprise banking network, SERVICE ONE Member benefits extend beyond just finance and banking.

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• Member Service Promises

  
  

  We promise to Do Good by our Members and the community. Part of this is living up to our Member Service Promises.

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• Mission & Values

  
  

  We are committed to demonstrating strong social and environmental responsibilities amongst our Members, staff and the wider community.

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• Our Story

  
  

  From humble beginnings, we’re now part of Australia’s first social enterprise banking network, aiming to Do Good for Members and the community.

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• History

  
  

  With a history that spans nearly 60 years, SERVICE ONE is made up of a unique blend of organisations and identities serving the needs of Members.

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• News

  
  

  Keep up-to-date with corporate developments, news, community initiatives and more.

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• Testimonials

  
  

  Don’t just take our word for it. Find out what our Members have to say about us.

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• Careers

  
  

  Enthusiastic? Itching to make a difference? Do you maintain customer focus in everything you do? Sounds like you’d be a great fit for SERVICE ONE.

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• Community Support

  
  

  Our unique business model allows us to invest a portion of our profits in the community. Check out some of the organisations we support or apply for sponsorship.

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• Corporate Social Responsibility

  
  

  As a good corporate citizen, we always try to be mindful of our social and environmental responsibilities.

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• Publications

  
  

  SERVICE ONE produces various publications including an annual report detailing the financial performance of the organisation as well as a Member newsletter to keep Members up-to-date.

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• Financial Claims Scheme

  
  

  Find out about this Australian Government scheme to protect depositors.

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• Directors & Executive

  
  

  SERVICE ONE is governed by a Board of Directors and the day-to-day running is the responsibility of the Executive.

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• Governance

  
  

  In order for the SERVICE ONE Board to meet their responsibilities, they operate within a framework that incorporates several policies.

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• Codes of Practice

  
  

  As SERVICE ONE is committed to delivering products and services ethically and to a high standard, we comply with a number of codes of practice.

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