Travel Insurance
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No one likes to think about things going wrong, but it is important to know that should something happen in the lead up to or during your trip, that you and your family are protected by a suitable travel insurance policy. A range of different cover options are available depending on the nature of your trip. A summary of each of these is offered below: |
Quote or Buy NowProduct Disclosure Statement |
Types of cover
International travel
| Level of cover | Inclusions |
|---|---|
| Platinum | High-level cover with unlimited overseas hospital and medical costs, unlimited emergency expenses and other great benefits. |
| Premium | Mid-level cover, including unlimited overseas hospital and medical costs and other benefits. |
| Essentials | Affordable basic cover that includes unlimited overseas hospital and medical costs. |
| Annual Multi-Trip | Platinum level cover for multiple international trips within a 12 month period. |
Australian holidaysWhen you're travelling around Australia, you'll enjoy your trip more knowing you have cover for:
Ski/snowboarding holidaysHitting the slopes? Get peace of mind with optional extra cover for snow holidays including:
Cruise holidaysIf you're heading on a cruise, we have optional cruise cover available for your grand voyage. You'll get:
Optional extras for valuablesIf you're taking important possessions with you, we'll cover the replacement of such items as:
We're there when you need usIf you get sick or injured, we'll provide cover for the ambulance, hospital and surgery while travelling overseas. If your stuff is lost or stolen, we'll cover the costs for luggage, cameras, clothes and more. If there's an emergency, we're here on the phone 24/7 and ready to help. Great benefitsRead the PDS for the full list of product features. Overseas medicalIf you need unexpected medical or dental treatment while overseas, we'll cover you. CancellationsIf you need to cancel your trip due to unforeseen circumstances, we'll refund your prepaid flights and accommodation. Rental vehicle coverIf you have an accident in your rental car, we'll cover the vehicle's insurance excess. Travel disruptionsIf you lose your passport, have an accident or the weather goes bananas, we'll cover accommodation and travel expenses. Need to make a claim?Contact CGU's 24/7 claims hotline on 13 24 80. FAQs |
| Are my flights covered with travel insurance? |
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If you need to cancel your flights due to unforeseen circumstances, we’ll reimburse you the purchase cost. If you used frequent flyer points, we’ll pay you the value of those points. If your flights are delayed or interrupted for over 6 hours outside of your control, we’ll cover additional accommodation, meals and expenses incurred while you wait. |
| Are existing medical conditions covered? |
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We cover 44 pre-existing medical conditions, as listed in the PDS, at no additional cost. To find out if your condition is covered, we’ll ask you questions when you get a quote. If your condition is not on the list, you may need to complete a medical assessment. Call us for assistance on 1300 361 761. |
| Can I get cover for my expensive stuff? |
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The maximum amount we will pay for luggage depends on the level of cover purchased. You can choose to increase this level by specifying individual items on your policy (at an additional premium cost). |
| Do you cover pregnancy? |
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Yes, provided you are less than 24 weeks pregnant, there are no complications and your pregnancy was not medically assisted. If your pregnancy was medically assisted or there are complications, you will need to complete a medical assessment to determine if cover is available. If you are more than 24 weeks pregnant, you won’t be covered for any medical treatments required due to your pregnancy. Please check with your doctor before arranging travel plans. |
| Can I get travel cover if I'm on a temporary visa? |
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If you are a temporary resident of Australia with an Australian Visa, you can still get travel insurance. (We do not cover temporary residents on tourist or working holiday visas.) Please see the PDS for eligibility and further information. |
| Related information: |
Insurance issued by Insurance Australia Limited ABN 11 000 016 722 AFSL 227681 trading as CGU Insurance. Terms, conditions and acceptance criteria apply. Cover limits apply as set out in the policy wording. This material does not take into account your personal needs, objectives and financial circumstances and you should consider whether it is appropriate for you. Please read the Product Disclosure Statement to decide if a product is right for you.
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