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SERVICE ONE is a 100% customer-owned mutual and social enterprise, with Branches across the ACT and South Eastern NSW. SERVICE ONE has approximately 20,000 customers (known as our Members) and we are known for our professional and personal approach. SERVICE ONE provides customers with access to a wide range of financial, banking and community solutions.

We are looking for enthusiastic people who feel a sense of accomplishment by making a difference. At SERVICE ONE, we provide comprehensive training support to ensure you are confident with not only all of the products and services on offer, but the system you will use to interact with SERVICE ONE customers.

Email an application Our Story
  What we look for
  • Are you passionate about learning and developing?
  • Do you maintain a customer-oriented focus allowing you to exceed customer expectations?
  • Do you have the ability to learn and retain product information?
  • Do you have the ability to cross-sell and value-add with confidence?
  • Are you able to work in a team environment?
  • Can you adapt to a changing environment?
  • Do you have the ability to work to deadlines?
  • Can you develop and foster a solid understanding of the finance industry?

While we will provide details on specific vacancies below and encourage applications for these positions, if you answered yes to the above questions and you have a passion for financial services, then we want to hear from you. Send us your details with information on areas that interest you.

Previous experience in finance and/or a customer service environment is preferred.

  Current Vacancies
Position Job description
Branch Manager - full-time – Deakin and Tuggeranong Branch Manager job description
Member Service Officer (Customer Service Officer) Member Service Officer (Customer Service Officer) job description

For more information please contact the Recruitment Officer on 1300 361 761 or email Apply now by sending your resume and covering letter to

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