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You’re just moments away from starting your banking journey with SERVICE ONE.

This process will take about 5 – 10 minutes and then you’re good to go. If you’re already a SERVICE ONE Member, you can open new savings and transaction accounts through Internet banking – just hover over ‘Accounts’ and select ‘New Savings Account’. 

Before you start 

Grab your ID – you’ll need your driver’s licence, passport and/or Medicare card handy. 

To join SERVICE ONE you must be a Permanent Resident of Australia and meet other eligibility requirements. 

Be sure to review our Privacy Policy and other important information such as our Operation of Accounts and Access Facilities and Schedule of Fees and Charges as listed on our website

Please note not all account options can be opened online. In addition, SERVICE ONE may be in touch to organise access options such as cards and other account preferences to finalise the process. 

  Verifying your identity:

Before SERVICE ONE can open your membership and accounts, we are required by law to verify your identity.

The information held by the Electoral Roll and National Document Verification Service (DVS) are two electronic data sources we can use to verify your identity. The information you provide will be checked against these and other data sources in order to verify your identity. 

SERVICE ONE uses the services of Equifax to obtain and access information as a part of its customer identification process. If you do not agree to online verification, contact SERVICE ONE on 1300 361 761 for information about alternative ways to verify your identity.

By continuing with this application, you declare that you:

  • are an Australian citizen or a Permanent Resident of Australia
  • are at least 18 years of age or older
  • are not opening the membership or an account on behalf of another person – please note it’s an offence to proceed with an application in another person’s name
  • understand and accept that a $10 Member share in SERVICE ONE needs to be established before you can access any of our banking products and services (this $10 share will be deducted from your primary account and is refundable should you choose to close your membership in the future)
  • agree to open a Day to Day Savings Account and have your shares deducted from this account (unless you immediately open another primary transaction account when you are given Internet banking access (your shares will then be deducted from this account)), and
  • understand and accept the Electronic Verification Terms and Conditions.

Ready? Let’s go…




Transaction Accounts

Our transaction account options are all about ease of access to your funds, whether it be card, online, phone, mobile, ATM and more.

Find out more

Savings Accounts

Our savings account options offer higher rates of return than everyday transaction accounts, to help you achieve that savings goal sooner.

Find out more

Our Story

Find out more about the SERVICE ONE difference.

Check it out
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