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Australia Day public holiday

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Tuesday, 21 January 2020 00:00

All SERVICE ONE Branches and the Telephone Response Centre will be closed on Monday 27 January 2020.

Read more: Australia Day public holiday

 

Card fraud department scam phone calls

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Monday, 20 January 2020 09:00

Our industry partner Cuscal that provides our fraud monitoring and detection service for access cards, Vigil, has made us aware of some scam phone calls that have targeted some cardholders.

Read more: Card fraud department scam phone calls

 

Branch closures/changes to trade due to bushfires

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Tuesday, 31 December 2019 09:36

The SERVICE ONE Branch network is currently trading as per normal. We continue to monitor the situation across these communities impacted by the bushfires and we will provide any updates or changes to these arrangements as they become available. We appreciate the understanding and patience of Members as the Branch trade has been interrupted over the past few weeks.

Read more: Branch closures/changes to trade due to bushfires

 

Support for those impacted by bushfires

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Wednesday, 13 November 2019 13:00

If you've been impacted by the recent bushfires and have established banking arrangements with SERVICE ONE, we're here to help.

Read more: Support for those impacted by bushfires

 

2019 AGM notice and Director election update

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Monday, 14 October 2019 09:00

NOTICE OF ANNUAL GENERAL MEETING

NOTICE is hereby given that the 19th Annual General Meeting (AGM) of SERVICE ONE Mutual Limited (the Company) will be held at the Mercure Canberra, corner of Ainslie and Limestone Avenues, BRADDON, ACT on Wednesday 20 November 2019 at 6.00pm (registration will commence at 5.30pm).

Read more: 2019 AGM notice and Director election update

 

Decreases to variable rate home loans and other rate changes

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Friday, 11 October 2019 15:00

Today it was announced SERVICE ONE will pass on a further 15 basis point reduction across the range of variable rate home loans - for both owner occupiers and investors, and includes those borrowers on Interest Only repayments. This reduction will also apply to line-of-credit home loan options.

Read more: Decreases to variable rate home loans and other rate changes

 

Upcoming changes to fees and charges

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Friday, 30 August 2019 13:00

From 1 October 2019, several changes and updates will be applied to the SERVICE ONE Alliance Bank Schedule of Fees and Charges (the Schedule).

Read more: Upcoming changes to fees and charges

 

Recent PayID data breach

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Monday, 26 August 2019 17:00

There was a recent data breach involving another financial institution’s systems that meant over 90,000 PayID registrants had their information compromised. In this figure, a handful of SERVICE ONE Members were impacted. 

Read more: Recent PayID data breach

 

Belconnen Branch relocation

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Friday, 19 July 2019 11:30

From Monday 5 August 2019, SERVICE ONE Belconnen will be trading from a new location:

Read more: Belconnen Branch relocation

 

Further decreases to variable rate home loans and other rate changes

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Thursday, 11 July 2019 13:00

SERVICE ONE today announced it will pass on a further 20 basis point decrease to variable rate owner occupied home loans and 15 basis points for variable rate residential investment property home loans. HomePlus equity line-of-credits remain unchanged. These decreases will apply to both new and existing loans.

Read more: Further decreases to variable rate home loans and other rate changes

 

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